LivePerson

An online chat service designed to facilitate real-time communication between businesses and their web users. It offers a range of features including customizable chat widgets, visitor tracking, and multi-language support. Goftino provides both live chat and chatbot functionalities, allowing businesses to offer 24/7 support. The platform includes features like file sharing, chat transcripts, and detailed analytics on chat performance. Its user-friendly interface and affordable pricing make it accessible to small and medium-sized businesses looking to implement live chat support on their websites.

A flexible live chat solution offering both free and paid tiers to accommodate businesses of different sizes and needs. It provides real-time visitor information, chatbots for automated responses, and multi-language support. Crisp Live Chat integrates with various CRM and helpdesk tools, allowing for seamless data synchronization. The platform also offers features like video calls, screen sharing, and file transfers to enhance customer support capabilities. Its user-friendly interface and range of pricing options make it accessible to small businesses while still providing advanced features for larger enterprises.

A free, feature-rich live chat and messaging application for websites and mobile apps. It offers real-time visitor monitoring, allowing businesses to track user behavior and engage proactively. Tawk.to includes customizable chat widgets, ticketing systems, and knowledge base functionality. The platform also provides multi-language support and integrations with popular CRM and helpdesk tools. Its combination of robust features and zero cost makes it an attractive option for businesses of all sizes looking to implement live chat support.

A powerful live chat and communication widget that's part of the broader Zendesk customer service ecosystem. It offers real-time chat capabilities, visitor tracking, and proactive messaging features. Zendesk Chat can be easily integrated with other Zendesk products for a unified customer service experience. The tool includes features like chat routing, file sharing, and detailed analytics. Its seamless integration with Zendesk's ticketing system allows for easy escalation of complex issues, making it an ideal solution for businesses seeking a comprehensive customer support platform.

A comprehensive cloud-hosted live messaging and engagement application that's part of the Freshworks suite of business software. Freshchat offers multi-channel support, including web chat, mobile apps, and social messaging platforms. It features AI-powered chatbots for handling routine inquiries, freeing up human agents for more complex issues. The platform includes tools for lead qualification, customer segmentation, and targeted messaging campaigns. Freshchat's integration with other Freshworks products allows for a seamless customer service experience. Its robust feature set makes it ideal for businesses seeking a scalable, full-featured customer engagement solution.