Chatbase

A flexible live chat solution offering both free and paid tiers to accommodate businesses of different sizes and needs. It provides real-time visitor information, chatbots for automated responses, and multi-language support. Crisp Live Chat integrates with various CRM and helpdesk tools, allowing for seamless data synchronization. The platform also offers features like video calls, screen sharing, and file transfers to enhance customer support capabilities. Its user-friendly interface and range of pricing options make it accessible to small businesses while still providing advanced features for larger enterprises.

An online chat service designed to facilitate real-time communication between businesses and their web users. It offers a range of features including customizable chat widgets, visitor tracking, and multi-language support. Goftino provides both live chat and chatbot functionalities, allowing businesses to offer 24/7 support. The platform includes features like file sharing, chat transcripts, and detailed analytics on chat performance. Its user-friendly interface and affordable pricing make it accessible to small and medium-sized businesses looking to implement live chat support on their websites.

An embeddable website tool that enables businesses with Facebook Pages to communicate directly with visitors through Facebook Messenger. This plugin allows customers to initiate conversations without leaving the business website, providing a seamless communication experience. It supports features like automated responses, saved replies, and the ability to continue conversations across devices. The plugin helps businesses leverage their Facebook presence to improve customer engagement and support on their own websites.

A free mobile application designed for businesses to enhance customer communication on the popular WhatsApp platform. It offers features such as automated responses, business profiles, and product catalogs. The app enables companies to efficiently manage customer inquiries, send notifications, and provide support through a familiar messaging interface, making it ideal for small to medium-sized businesses looking to improve their customer service capabilities.

A comprehensive cloud-hosted live messaging and engagement application that's part of the Freshworks suite of business software. Freshchat offers multi-channel support, including web chat, mobile apps, and social messaging platforms. It features AI-powered chatbots for handling routine inquiries, freeing up human agents for more complex issues. The platform includes tools for lead qualification, customer segmentation, and targeted messaging campaigns. Freshchat's integration with other Freshworks products allows for a seamless customer service experience. Its robust feature set makes it ideal for businesses seeking a scalable, full-featured customer engagement solution.